If you have any questions about our terms of service below, please forward them to [email protected]!
Availability of carbon offsets for particular projects changes over time. In the unlikely event that carbon offsets are no longer available on the particular project/package you have purchased, Offsetra will ensure the appropriate amount of Carbon Dioxide is offset through an alternative project, which has at least the same verification or quality standard, and will be of the same general type of project (i.e. renewable energy, or forestry and land use).
The following terms and conditions (“Terms”) govern all use of the Offsetra.com website and all content, services, and products available at or through the website. Our Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, our privacy policy.) and procedures that may be published from time to time by Offsetra.com (collectively, the “Agreement”). You agree that we may automatically upgrade our Services, and these Terms will apply to any upgrades.
Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to become bound by the Terms of this Agreement. If you do not agree to all the Terms of this Agreement, then you may not access or use any of our Services. If these Terms are considered an offer by Offsetra.com, acceptance is expressly limited to these Terms.
Optional paid services such carbon offset subscriptions are available (any such services, an “Upgrade”). By selecting an Upgrade you agree to pay Offsetra.com the monthly or annual subscription fees indicated for that service. Payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Automatic Renewal. Unless you notify Offsetra.com before the end of the applicable subscription period that you want to cancel an Upgrade, your Upgrade subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such Upgrade (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time in the Upgrades section of your account.
As Offsetra.com asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by Offsetra.com violates your copyright, you are encouraged to notify Offsetra support specialists. Offsetra.com will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Offsetra.com will terminate a visitor’s access to and use of the website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Offsetra.com or others. In the case of such termination, Offsetra.com will have no obligation to provide a refund of any amounts previously paid.
This Agreement does not transfer to any third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Offsetra.com. Other trademarks, service marks, graphics and logos used in connection with our Services may be the trademarks of other third parties. Your use of our Services grants you no right or license to reproduce or otherwise use any Offsetra.com or third-party trademarks without express permission.
We are constantly updating our Services, and that means sometimes we have to change the legal terms under which our Services are offered. If we make changes that are material, we will let you know by posting on one of our websites, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect. If you disagree with our changes, then you should stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new terms. However, any dispute that arose before the changes shall be governed by the Terms (including the binding individual arbitration clause) that were in place when the dispute arose.
Offsetra.com may terminate your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your account (if you have one), you may simply discontinue using our Services. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Our Services are provided “as is.” Offsetra.com and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Offsetra.com nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.